What is the minimum order quantity at Pure & Good Foods?

Pure & Good Foods offers flexible bulk ordering starting from small volumes (as low as 1 lb for some products) up to full pallet quantities. Contact sales@pgfoodsind.com or call +1 (305) 209-0785 for volume pricing.

Does Pure & Good Foods offer organic certified ingredients?

Yes. Pure & Good Foods specializes in USDA Organic and Non-GMO certified bulk ingredients including organic hemp protein, organic pea protein, organic cacao nibs, organic coconut sugar, and organic spices such as Ceylon cinnamon, nutmeg, and cardamom.

Does Pure & Good Foods provide private label sourcing?

Yes. Pure & Good Foods provides private label ingredient sourcing for businesses looking to package ingredients under their own brand. Contact the sales team at sales@pgfoodsind.com for private label inquiries.

What industries does Pure & Good Foods serve?

Pure & Good Foods supplies bulk organic ingredients to food manufacturers, bakeries, health and wellness brands, supplement companies, foodservice providers, and pet food companies across the United States.

Where is Pure & Good Foods located?

Pure & Good Foods (P&G Food Industries) is headquartered at 11600 NW 91st St Suite 11, Miami, FL 33178, United States. You can also reach them at +1 (305) 209-0785 or sales@pgfoodsind.com.

What plant proteins does Pure & Good Foods carry in bulk?

Pure & Good Foods carries a full range of bulk plant proteins including organic and conventional hemp protein (55–70%), pea protein (80%), rice protein, pumpkin seed protein, and fava bean protein, available for wholesale B2B orders.

Does Pure & Good Foods sell freeze-dried fruit powders?

Yes. Pure & Good Foods offers a wide variety of freeze-dried and dehydrated fruit powders and flakes in bulk, including banana powder, banana dices, banana flakes, strawberry powder, and apple powder.

How can I place a wholesale order with Pure & Good Foods?

You can place wholesale orders directly through the Pure & Good Foods website at pgfoodsind.com, which is built on Shopify with a streamlined B2B ordering process and clear per-pound pricing. You can also contact the sales team by phone at +1 (305) 209-0785 or by email at sales@pgfoodsind.com.

Política de reembolso

Return and Refund Policy

We sell food ingredients, so what can be returned depends on the size of the pack and whether the factory seal has been broken. Please read the section that applies to your order.

Retail packs (1–5 lb pouches and bags)

You have 30 days from delivery to request a return on retail packs. To be eligible, the item must be unopened with its factory seal intact, in its original packaging, and you must provide your order number or proof of purchase.

Return shipping on a change-of-mind return is paid by the customer. We do not charge a restocking fee on retail packs. Your refund is issued once the item has been received and inspected.

Bulk bags, cases, pallets and truckload orders (15 lb and over)

Bulk bags, cases, pallets and truckload orders are final sale and cannot be returned for change of mind. Once a bulk lot has left our facility we can no longer certify how it was stored, so it cannot be released to another customer.

This does not affect your rights where the product arrives damaged or short, or does not conform to the specification or Certificate of Analysis we provided — see the next section.

If you are not certain a product will perform in your application, request a sample before committing to a bulk quantity. Email sales@pgfoodsind.com.

Damaged, short or non-conforming shipments

We stand behind every lot we ship. If something is wrong with your order we will make it right. The time limits below are what allow us to file with the carrier or the manufacturer, so please follow them.

Visible damage or shortage: note it on the delivery receipt or bill of lading before signing, photograph the pallet or carton, and email sales@pgfoodsind.com the same business day.
Concealed damage: report within 5 business days of delivery, with photographs of both the packaging and the product.
Non-conforming product: report within 15 days of delivery, with the lot number and, where applicable, your analytical results. Please keep the product and its packaging until the claim has been resolved.

Once a claim is approved you choose the outcome: replacement product, a credit, or a refund. We pay return freight on shipments that arrive damaged, defective or incorrect.

How to start a return

Email sales@pgfoodsind.com with your order number and what you would like to return. We will confirm in writing and send return instructions. Product sent back without prior authorization cannot be accepted or refunded. Authorized returns are sent to: 11600 NW 91 St, Suite 11, Miami, FL 33178, United States.

Items that cannot be returned

Any product whose factory seal has been opened or broken
Bulk bags, cases, pallets and truckload orders, except as described above
Custom-milled, custom-blended, custom-packed and special-order product
Samples and gift cards
Product that has been stored outside the conditions shown on its label after delivery

Exchanges

The fastest way to get the product you need is to place a new order, and return the original item once your return has been authorized.

Cancelling an order

To cancel an order before it ships, see our Cancellation Policy.

European Union 14 day cooling off period

If your order is shipped into the European Union, you may cancel or return unopened retail packs within 14 days of delivery, for any reason and without justification. The item must be unopened with its factory seal intact and in its original packaging, and you will need your order number or proof of purchase. This right does not extend to sealed goods that have been unsealed, to custom or special-order product, or to bulk, pallet and freight orders.

Refunds

We will notify you once your return has been received and inspected, and let you know whether the refund was approved. Approved refunds are issued to the original payment method within 10 business days. Your bank or card issuer may need additional time to post it. If 15 business days have passed since we confirmed your refund was approved and you have not received it, contact us at sales@pgfoodsind.com.

Original shipping charges are refundable only where the shipment arrived damaged, defective or incorrect.

Questions

Email sales@pgfoodsind.com or call +1 (305) 209-0785.

Política de reembolso

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